The following review is republished here with the permission of Robert L. Glass . The review appears in the May-June 2012 issue (Volume 22, No. 3) of The Software Practitioner , a bimonthly newsletter “written by and for people who build software for a living.” (Thank you, Bob!) Software Change Management: Case Studies and Practical Advice By Donald J. Reifer Published by Microsoft Press, 2012 Review by Robert L. Glass The most quickly informative part of this book is its subtitle. It is about case studies that describe major change activities. And wondrous case studies they are. They’re not just simple little goody-goody stories about how change has been accomplished. They are instead stories of criticalchange activities of our time, hitting the hot button issues of the 2010s – such things more