Four solid reasons to hire certified employees

Tisha Hardester

Have you ever wondered if certified technology employees make much of a difference? The International Data Corporation (IDC) did too, and even ran a study1 to find out—and the results are unequivocal.

In their recent study outlining the business value of IT certification, the IDC surveyed technology managers throughout several organizations to learn the benefits of employing certified professionals. The general conclusion is that certified employees are better able to support numerous efforts at the company, but a few specifics stood out:

Increased productivity. Everyone talks a good productivity game—but certified employees walk the walk, too. Interviewed organizations found that certified employees can handle complex challenges more efficiently, are able to support and mentor uncertified staff, and are 17% more productive across core IT activities.

Improved risk mitigation. Here’s a staggering stat: certified technology professionals reduce unplanned downtime by 56%, according to the study. That’s because they are more knowledgeable about how to diagnose problems, reduce the severity and duration of outages, and improve systems resiliency.

Better business agility. For companies on tight timelines, technology-certified employees can improve time to market of new applications and features by 58% . They also deliver about two-thirds more applications on budget—savings that can be reinvested in the company.

Sustainable hiring. Want less turnover? Turns out certified staff onboard more quickly, take on more responsibilities, and advance faster than non-certified employees. This means they’re more engaged, and are more likely to stick around—with average tenures about 15% longer than uncertified staff. Talk about commitment!

So if you’ve been debating the value of hiring certified employees, or supporting your staff in pursuing certification, the IDC study speaks for itself. And if you need more information, we’ve got plenty of resources to help you—and your team—move forward.

Download the full IDC report, or learn more about hiring Microsoft Certified employees.



1The Business Value of IT Certification, International Data Corporation, October 2015.

  • Pravin Lipare
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    Thank you so much for sharing this information.  This is encouraging.

  • Ajit
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    This Question always tickling my mind.. but now clear.. Thanks

  • Doug.Spindler
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    A 10 year ongoing study by California Community Colleges has found every years over the last 10 years employers see no value in hiring certified professionals.  Employers are looking for a preferring candidates based on their experience and not certifications.  This is not just a Microsoft thing either, it applies to Cisco, Juniper, A+, Net+, Server +, VMware.  The only exception are the Security+, CEH and CISSP.  Unfortunately Microsoft discontinued the one certification (security) employers are interested in.

    This is a California study (the tech capitol of the world) so it may not apply (yet) to where you live.  But from what I am hearing from people around the word this "we don't care if you are certified" policy is spreading across the US, Europe and in Australia.  Before you spend thousands of dollars on becoming certified and six months or your life you might want to look at job posting to see if employers are really hiring certified professionals.

  • Russ Francis
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    Certifications are a rigged game! Every four (4-5) years MS changes their products and ALL MCPs have to spend thou$and$ to upgrade certifications. What a CASH COW for MS and the trainers, testing companies, publishing companies. Employers rarely pay for certification costs (books, classes, travel, test lab, test fees). There's almost NEVER $money$ for education and it is the first budget that is cut. Companies want the lowest cost employees: young (work cheap, very low medical cost) and gullible (buy into the 'work hard and we'll take care of you" lie). Those doing the hiring almost never know anything about IT, are looking for buzzwords, and use certifications as CYA. Ex: Oh, they're not working out. NOT my fault, look at the certifications they have!

    Once you have grey hair your certifications are quite worthless. You're OLD, you CANNOT possibly know anything about TECHNOLOGY!

    I've always found experience, ability to learn and adapt far more worthwhile than any certifications! Remember 'CNA' Certified No Experience/Certified Novel Admin)? Do the work necessary to dig into the person's background, experiences, talk to co-workers, managers,...

    Find someone who has a proven track record of learning and adapting. That's your gem. NOT someone with a dozen certifications.

    I've worked with very highly educated and credentialed people and those with NO college degrees and NO credentials. SURPRISE, there are extraordinary people with and without degrees/credentials! The best that I ever worked with or had work for me are self taught and they're almost always the best learners and adapters. That being said, the best teams that I've built or been a member of are a mixture of genders, ages, backgrounds, origins, AND those with and without education/certifications.