I Became: One Cop’s Journey to Microsoft Technical Evangelist, via Certification

Veronica Sopher - Microsoft

Every journey from certification to career is unique. Sometimes, certification is the start to a career in technology. Other times, it's the catalyst for a change into a dramatically new world. Ed Baker is a prime example of a successful career shifter. Read on to learn how this former law enforcement agent in Hampshire, UK, became an IT pro breadth evangelist with the Developer and Platform Evangelism group at Microsoft UK.

I Became…

 A bobby.

I started work in 1985 as “bobby” on the beat in Hampshire. I was interested in technology, as most of us are, but it wasn’t until the advent of the Amstrad PC 1512 (computer) that I actually got proper hands-on.

A Microsoft Certified Professional (MCP).

In the mid-1990s I was engaged in my first networking role, to provide a useful crime-mapping system for frontline police officers. This led me to a secondment to the national Police IT Organisation (PITO). In this role, I became an MCP (Microsoft Certified Professional) on NT 4.0.

A project manager.

I was “headhunted” into Global Professional Services Computer Associates (CA) in 1998 as a project manager. I then held several roles within several US ISV’s and UK startups as a project and programme manager.

A Microsoft Certified IT Professional (MCITP) and Microsoft Certified Trainer (MCT).

In 2010 I became an MCITP Enterprise Administrator and Server Administrator. [And] I had been teaching and training for several years with the Open University in the UK, so was able to become an MCT with the premium qualification and the teaching experience required at the time. I spent the next four years teaching all levels of technology students, from apprentices to MCSE candidates, on topics from CompTIA A+ to MCSE Private Cloud.

A guest blogger and curriculum writer for Microsoft.

I have always been an active blogger, tweeter and evangelist for technologies that work well, so this led me to an invitation to author content for Microsoft Official Academic Curriculum courses for Windows Server 2012 and Windows 8. And I became active in guest blogging for Microsoft UK and the Microsoft Learning Born to Learn pages.

Erstwhile, a test-taker.

Phew, between 1998 and 2013, I took more than 100 technical exams, with some failures and lots of fun consulting, teaching, training and generally enjoying technology.

A Microsoft employee.

I had always thought that getting into Microsoft was so far above my level of ability and knowledge. I plucked up the courage to send my CV to the team in November 2013.

Check back to read about Ed’s Microsoft “dream job”—coming soon on Born to Learn!


  • Nasser
    | |


  • Rafal Klejn
    | |

    I met Ed in Reading during PowerShell lectures :) Fantastic personality!!!