We’re pleased to announce our partnership with (HDI) Help Desk Institute to deliver MCITP: Enterprise Desktop Support Technician 7, in preparation for the availability of Windows 7.
MCITP:EST7 is designed to identify quality help desk support professionals with deep technical expertise (validated by Microsoft) and strong customer service skills (validated by HDI, an industry-recognized standards body that promotes best practices).
MCITP: EST7 is available to new candidates and candidates who are upgrading from MCITP:EST or MCDST.
MCPs who earn the credential will have full access to MCP benefits and resources. Want more info? Check out the complete certification path, requirements and benefits is available here.
Along with the MCITP: EDST7 certification, Microsoft will also be offering an MCITP: Enterprise Desktop Administrator 7 certification designed to validate your ability to deploy operating systems and desktop applications, and to manage the client lifecycle in the enterprise.
So, whether you’re working behind the scenes deploying desktop operating system and applications to the desktop, or on the front lines in the help center working with customers to solve problems, Microsoft has a certification to help you stand out from the crowd.